Privacy Policy

Who We Are

City Instructor is a professional driving school providing driving tuition and related services throughout the United Kingdom.

Our website address is: https://cityinstructor.co.uk

Comments

When visitors leave comments on our website, we collect the information shown in the comments form, together with the visitor’s IP address and browser user agent information to help detect spam and maintain website security.

An anonymised string created from your email address (known as a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar Privacy Policy is available at: https://automattic.com/privacy

Once your comment has been approved, your profile picture may be visible publicly alongside your comment.

Media

If you upload images to our website, you should avoid uploading images containing embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location information from images displayed on the website.

Cookies

If you leave a comment on our website, you may choose to save your name, email address, and website in cookies. These are provided for your convenience so that you do not need to enter your details again when leaving future comments. These cookies may remain on your device for up to one year.

If you visit our login page, a temporary cookie may be created to determine whether your browser accepts cookies. This cookie contains no personal information and is deleted when you close your browser.

When you log in, several cookies may be used to save your login information and display preferences. Login cookies generally remain active for two days, while display preference cookies may remain active for up to one year. If you select “Remember Me”, your login may remain active for up to two weeks. Logging out will remove login cookies.

If you edit or publish content, an additional cookie may be stored in your browser. This cookie contains no personal information and expires after one day.

Information We Collect

We may collect personal information including:

Name
Email address
Telephone number
Postal address (where applicable)
Driving lesson enquiries and booking information
Website usage data
IP address and device information

This information is collected when you contact us, complete forms, make bookings, subscribe to communications, or interact with our website.

How We Use Your Information

We may use your information to:

Respond to enquiries
Manage driving lesson bookings
Provide customer support
Process payments
Improve our website and services
Maintain security and prevent fraud
Comply with legal and regulatory obligations

Embedded Content From Other Websites

Articles and pages on this website may include embedded content such as videos, maps, images, reviews, and social media content.

Embedded content from third-party websites behaves exactly as if you had visited those websites directly. These websites may collect data about you, use cookies, employ additional tracking technologies, and monitor your interaction with their content.

Who We Share Your Data With

We do not sell, rent, or trade personal information.

Where necessary, we may share data with:

Approved driving instructors working on behalf of City Instructor
Payment processing providers
Website hosting and technical support providers
Professional advisers
Law enforcement or regulatory authorities where required by law

If you request a password reset, your IP address may be included in the reset email.

How Long We Retain Your Data

If you leave a comment, the comment and its associated metadata may be retained indefinitely to assist with moderation and future comment approval.

For users who register on our website (if applicable), we store the personal information provided within their user profile. Registered users may view, update, or delete their personal information at any time, except for their username. Website administrators may also access and manage this information.

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.

What Rights You Have Over Your Data

Under UK data protection legislation, including the UK GDPR, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing of your data
Object to certain types of processing
Request transfer of your data where applicable

If you have an account on this website or have left comments, you may request a copy of the personal data we hold about you. You may also request that we erase personal information we hold about you, subject to legal and regulatory requirements.

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

Some information may be processed by trusted third-party service providers who assist us in operating our website and delivering our services.

Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, misuse, or loss.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page and will become effective immediately upon publication.

Contact Information

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:

City Instructor

Website: https://cityinstructor.co.uk

Email: info@cityinstructor.co.uk